Return Policy

Returns Policy for Holders

If for any reason you are not happy with your purchase from Tyneham Luxury Products online store, you may return the product to us for a full refund.

Please feel free to contact us for any help by E-mail:

If emailing, be sure to include your:

  1. Name
  2. Address
  3. Contact Details
  4. A detailed reason you wish to return the item.

All holders must be returned to us in unused condition unless we have prior knowledge of an issue and have authorized a used return. Upon receipt of your goods we advise checking immediately for any damage that may have occurred during shipping, as all goods are inspected by us prior to despatch. 

Please contact us as soon as possible if you have any issues with the condition of any item you receive. We will arrange collection of damaged item(s) and resend a new product at our cost if any damage has occurred during shipping. Marquise Hospitality Products are not liable for Postage costs should you wish to return an unwanted Item.

Returns Policy is only valid for 30 days from the date of Purchase.